Communication with stakeholders

The communication with stakeholders for the year 2024 was reported to the Board of Directors on January 16, 2025.

Stakeholder	The meaning of Stakeholder to the company	Stakeholder Communication Channels	Frequency	Communication Effectiveness
Investors / Shareholders	Shareholders / Investors are the stockholders of JIH LIN Technology Co., Ltd., who have an understanding of the company's operational status and development direction. Communication contributes to an increase in market value and shareholder equity.	1.Press release. 2.Institutional Investor conference. 3.Media news. 4.Financial report announcement. 5.Revenue announcements on the MOPS website. 6.Updating the Investor information and stakeholder section for recommendation submission. 7.Individual voting for shareholders' meeting resolutions. 8.Online shareholders' meeting annual reports and business reports and printed report. 9.Spokesperson and Investor Hotline to maintain good interaction with investors. Spokesman: 總經理室吳先生 edwardwu@jihlin.com.tw	1.Irregularly. 2.Irregularly. 3.Irregularly. 4.Once per quarter. 5.Announce every month. 6.Announce every month. 7.Held once in second quarter every year. 8.Held once every year. 9.Irregularly.	● Two institutional investor conference was held in May and November. ● Announce the English version of the Shareholders' Meeting Agenda, Shareholders' Annual Report, and Meeting Minutes for investors reference. ● Ten institutional Investor visit Jihlin in 2024, There are about 1 to 2 phone calling from institutional investors per month.
Government Agencies	The products introduced by JIH LIN, service and related marketing activities, are subject to review and oversight by government Agencies.	1.Communicate with regulatory authorities through relevant associations 2.Adhere to relevant laws and requirements of regulatory authorities 3.External correspondence 4.Financial reports	1.Irregularly. 2.Real-time. 3.Irregularly. 4.Once per quarter.	● Participation in the Technology Industry Park Electronics and Electrical Industry Association helps maintain communication channels with the government.(One time each quarter, there are 4 times in 2024)
Employees and Other Worker	Employees are the cornerstone of JLT in sustainable operations, and the driving force behind its continuous growth.	1.Employee suggestion box（via email and company website）. 2.Regular check-ups for employees, showing concern for their well-being. 3.Internal and external education and training for employees to enhance skills. 4.Internal communication through correspondence or internal bulletins. 5.Welfare committee and labor-management meetings for two-way communication. 6.Weekly departmental meetings. Contact Info. 管理部陳先生 adm@jihlin.com.tw	1.Irregularly. 2.Once per year. 3.Irregularly. 4.Irregularly. 5.Once per quarter. 6.At least once per week	● Providing appropriate training, as well as job rotations, based on individual employees' job requirements, performance evaluation outcomes, and career development needs. ● Proceed "Intellectual Property Rights"and "Business secret law" course. ● Proceed "labor-management coordination committee" 4 times and "employee safety and health committee " 4 times in 2024. ● Proceed"employee welfare committee" 4 times in 2024.
Customers	Customers' preference for our products and services is crucial to the growth of our business.	1.E-mail. 2.Phone calls. 3.Video calls and visits. 4.Our products and application showed on Company website. 5.Discussions on product quality and manufacturing processes. 6.Communication between the sales team and customers regarding orders and delivery schedules. 7.Product marketing social events or customer briefings. 8.Customer interviews and audits to discuss product quality, new product development, and the company's future direction. 9.quisition of various patents through technical research and development, along with providing certification and contract documents to safeguard product patents and enhance market competitiveness. 10.Technical support. Contact Info. 業務部陳小姐 sale@jihlin.com.tw	1.At any time. 2.At any time. 3.Annual audit. 4.Irregularly. 5.Irregularly. 6.Irregularly. 7.Irregularly. 8.Irregularly. 9.Irregularly. 10.At least once per year.	● Maintaining customer information and confidentiality through information equipment and security regulations. ● Achieved a customer satisfaction rate of 87.52% in 2024. The dissatisfied part of the customer questionnaire has been immediately filled in the "Customer Questionnaire Improvement Record Form", and relevant departments have been convened to review and improve continuously. ● The company website introduces the company's products and application types. ● Customers visit the company from time to time for audits or product technology development discussions.
Suppliers	JIH LIN relies on the steadfast support of numerous suppliers to maintain its extensive product and service chain.	1.Purchasing department contact person. 2.Supplier meetings. 3.Supplier environmental assessment. 4.Supplier labor and human rights practice assessment. 5.Supplier social impact assessment. 6.Provide quality inspection standards to safeguard the interests of both parties. 7.Purchase contracts. 8.E-mail. 9.Dedicated phone line. 10.Training. Contact Info. 採購部許小姐 pr@jihlin.com.tw	1.Real-time. 2.Irregularly. 3.Irregularly. 4.Irregularly. 5.Irregularly. 6.Irregularly. 7.Irregularly. 8.Real-time. 9.Real-time. 10.Irregularly.	● Maintain suppliers information and confidentiality through information equipment and security regulations. ● Supplier annual audit completion rate is 100% and supplier management checklist completed. ● Major suppliers sign the "Operation and Management Commitment Letter".
Media	Stakeholders can obtain information about the company's operations from the media, increasing their understanding of the company. This can facilitate positive interactions with the company and enhance the company's visibility.	1.Spokesperson. 2.Information on MOPS. 3.Press Releases. 4.Institutional investors conference. 5.Media Messages. Contact Info. 總經理室吳先生 edwardwu@jihlin.com.tw	1. Irregularly. 2.Irregularly. 3.Irregularly. 4.Irregularly. 5.Irregularly.	● Six to eight news are issued on financial media per season in 2024. ● Two institutional investor conference was held in May and November. ● The company's sustainability information and sustainability report are disclosed on the Public Information Observatory and the company's website.
Local Communities	As a neighbor in the local community, JIH LIN hope that we can contribute to society and create a better future together.	1.Job vacancy Information. 2.Industry-academia collaboration program. 3.Employment-based educational program. 4.Training programs for students involved in industry-academia collaborations. 5.Meetings, interviews, and phone communications. Contact Info. 管理部陳先生 adm@jihlin.com.tw	1.Irregularly. 2.Irregularly. 3.Irregularly. 4.Irregularly. 5.Real-time.	● Sponsored the Alumni badminton opening race of National Cheng Kung University in July of 2024. ● Proceed an employee blood donation activity and raised a total of 14,250 CC of blood.